With the critical importance of maintaining the highest of standards despite the ever-growing pressures facing our healthcare systems, tensions can be high and conflict unsurprising.
Our team offers a range of services to help you prevent, de-escalate, and resolve conflict.
Early conflict resolution skills training
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Helping you understand, prevent, and resolve conflict at an early, informal stage.
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Friction between colleagues is inevitable in any pressured workplace, with its varied personalities, competing demands, and finite resource. We provide insights for leaders into why and how conflicts develop, and how you can use self-management and communication skills to prevent and de-escalate conflict.
By offering your leaders the skills and confidence to navigate conflict situations we can help prevent the toxic effects of festering resentments and the cost of formal processes.
Meditation for conflict between colleagues
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Psychologically-informed mediation services to help resolve conflict between colleagues.
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Our team are all trained in formal conflict mediation, and offer established, structured approaches to help parties in conflict find workable resolutions.
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In addition to standard conflict mediation processes, we offer a psychologically-founded personalised approach that helps each person understand their experience of the conflict they have found themselves in. This allows a greater opportunity to heal, learn and grow from the experience so that future conflict is less likely to occur.
Mediation for teams in conflict
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Team based support to help resolve difficulties and improve ways of handling differences in future.
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Conflict within a team is more complex, involving multiple parties with interdependent relationships. Difficulties may relate to roles, power dynamics, communication breakdowns, or competition for resources.​
Our Psychologist Mediators help by:
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Facilitating dialogue within the team, guiding you through a series of discussions to understand the collective nature of the conflict.
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Providing psychological insights to help the team understand how conflict developed in their context, reducing unhelpful blame and improving collective self-awareness.
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Helping the team improve cohesion and communication, encouraging transparency and collaboration to prevent future issues.