Support Services
Our range of professional evidence-based services support your staff and teams to work effectively and sustainably - improving wellbeing, performance and resilience.
Conflict Mediation
Psychologically-informed mediation services to help resolve conflict between colleagues.
Our team are all trained in formal conflict mediation, and offer established, structured approaches to help parties in conflict find workable resolutions.
In addition to standard conflict mediation processes, we offer a psychologically-founded personalised approach that helps each person understand their experience of the conflict they have found themselves in. This allows a greater opportunity to heal, learn and grow from the experience so that future conflict is less likely to occur.
Team Mediation
Team based support to help resolve difficulties and improve ways of handling differences in future.
Conflict within a team is more complex, involving multiple parties with interdependent relationships. Difficulties may relate to roles, power dynamics, communication breakdowns, or competition for resources.
Our Psychologist Mediators help by:
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Facilitating dialogue within the team, guiding you through a series of discussions to understand the collective nature of the conflict.
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Providing psychological insights to help the team understand how conflict developed in their context, reducing unhelpful blame and improving collective self-awareness.
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Helping the team improve cohesion and communication, encouraging transparency and collaboration to prevent future issues.
Staff Wellbeing Workshops
Helping you make the time to consider and plan for wellbeing in a safe learning environment.
Colleagues often face similar stresses, as well as having their own individual challenges. We offer safe, informative group sessions, tailored to your organisational or team context.
These sessions allow you to consider the factors that impact wellbeing, learning about ways that individuals can support their own wellbeing and how teams can support collective resilience.
This is not group therapy, and we set up each session carefully with the participants to ensure safety and containment, meaning:
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We start with a shared agreement about confidentiality.
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We agree on boundaries around what is and is not discussed so nobody is required to disclose anything to the group or is exposed to distressing information they are not ready for.
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We ensure there are options for individuals to access further support outside the group if required.
Therapy &
Wellbeing Coaching
Helping you address mental health difficulties with clinical psychologists experienced in supporting health and social care staff.
With experience of working in NHS Staff Support Services as well as other mental health settings, our Chartered Clinical Psychologists are skilled in working with mental health concerns relating to both personal and professional life, including:
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Work-related distress such as psychological reactions to workplace trauma and vicarious trauma, compassion fatigue, burnout and moral injury.
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Mental health difficulties that may affect work and/or extend beyond work such as anxiety, depression, and OCD
